Patient messaging tools for Epic

8 reminders & patient messaging options with a verified Epic integration path. Native and marketplace-listed options are shown first.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

Artera

Patient communication orchestration (text, voice, email) used by health systems and specialty groups.

Marketplace source · BAA: unknown · Pricing: not public

Details

Luma Health

Patient engagement platform for reminders, waitlists, self-scheduling, intake, and two-way messaging.

Vendor-documented source · BAA: yes · Pricing: not public

Details

Also covers patient messaging

These tools are listed in another primary category but also offer patient messaging features.

Birdeye

Review generation, listings, surveys, and messaging; healthcare connectors trigger review requests from appointments.

Marketplace source · BAA: yes · Pricing: not public

Details

Keona Health

AI-assisted call center and nurse-triage platform (Care Desk) for scheduling, triage protocols, and patient messaging.

Marketplace source · BAA: unknown · Pricing: not public

Details

Phreesia

Digital patient intake, check-in, payments, and pre-visit outreach platform used by practices and health systems.

Marketplace source · BAA: yes · Pricing: not public

Details

Mend

Patient engagement and telehealth platform with digital forms, self-scheduling, and reminders synced to the EHR.

Vendor-documented source · BAA: unknown · Pricing: not public

Details

NexHealth

Online booking, reminders, forms, and messaging platform plus a developer API that syncs with many EHRs.

Vendor-documented source · BAA: yes · Pricing: not public

Details

Relatient (Dash)

Rules-based patient self-scheduling, messaging, digital registration, and payments.

Vendor-documented source · BAA: unknown · Pricing: not public

Details

Questions to ask before you buy

Is the Epic integration read-only or two-way (write-back)? Which fields sync?
Will the vendor sign a BAA, and does it cover the AI features?
Are there EHR-side fees for the interface or API access?
Does the AI tell patients it is an AI? How fast can a patient reach a human? How do patients opt out of texts or calls?

All Epic tools · Reminders & patient messaging for every EHR