Review management tools for Epic

5 reviews & reputation options with a verified Epic integration path. Native and marketplace-listed options are shown first.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

Birdeye

Review generation, listings, surveys, and messaging; healthcare connectors trigger review requests from appointments.

Marketplace source · BAA: yes · Pricing: not public

Details

Press Ganey

Patient experience surveys and feedback analytics, mostly used by health systems and large groups.

Marketplace source · BAA: unknown · Pricing: not public

Details

rater8

Physician-level patient feedback and review generation triggered from EHR/PM appointment data.

Vendor-documented source · BAA: yes · Pricing: Monitoring free; raVE Lite $89 and raVE Pro $109 per physician/month; top tier has $250/month minimum; setup fees extra.

Details

Swell

Healthcare reputation management and patient-experience surveys triggered by PM/EHR visit data.

Vendor-documented source · BAA: unknown · Pricing: Priced per location; see vendor plans page.

Details

Also covers review management

These tools are listed in another primary category but also offer review management features.

Zocdoc

Patient marketplace and online booking that syncs real-time availability with the practice's EHR calendar.

Marketplace source · BAA: yes · Pricing: No subscription; one-time fee per new-patient booking via the Zocdoc Marketplace (varies by specialty and location).

Details

Questions to ask before you buy

Is the Epic integration read-only or two-way (write-back)? Which fields sync?
Will the vendor sign a BAA, and does it cover the AI features?
Are there EHR-side fees for the interface or API access?

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