AI phone receptionist & answering also: Online scheduling

Zo by Zocdoc

Zocdoc's AI phone assistant that answers calls and books appointments directly into the practice calendar.

EHR integrations

4 of 10 tracked EHRs verified. "None known" means we found no public source, not that no integration exists.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

EHR	Type	Evidence
athenahealth	Vendor-documented	Source
ModMed	Vendor-documented	Source
DrChrono	Vendor-documented	Source
AdvancedMD	Vendor-documented	Source
eClinicalWorks	None known	—
Tebra (Kareo)	None known	—
Elation	None known	—
NextGen	None known	—
Epic	None known	—
SimplePractice	None known	—

Patient-experience lens

Tells patients they're interacting with AI	Not documented / unknown
Escalation to a human	Documented
Patient opt-out	Not documented / unknown

Zocdoc says Zo routes complex or sensitive calls to staff. Source

Ask the vendor to show (not just tell) how disclosure, handoff to staff, and opt-out work for your patients.